PRIVACY POLICY

1. USER INFORMATION

HC CLOVER PRODUCTOS Y SERVICIOS, S.L., hereinafter the DATA CONTROLLER, is Responsible for the processing of the User’s personal data and informs him/her that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, therefore this information on the processing is provided to him/her:

Purpose of the processing: to maintain a commercial relationship with the User. The planned processing operations are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social communities or by any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the DATA CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom he/she has reached a promotion agreement. In this case, the third parties will never have access to personal data.
  • Conducting statistical studies.
  • Processing orders, queries or any type of request made by the user through any of the available contact methods.
  • Sending the website newsletter.

Data retention criteria: data will be stored while there is a mutual interest in maintaining the purpose of processing. When such purpose is no longer necessary, the data will be erased with the appropriate security measures to ensure the pseudonymisation or the complete destruction of the data.

Data disclosure: The data will not be disclosed to third parties, unless legally obliged to do so.

Rights of the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of his/her data and the restriction or opposition to their processing.
  • Right to file a complaint with the supervisory authority (agpd.es) if he/she considers that the processing does not comply with current legislation.

Contact information for exercising his/her rights:

Postal address: HC CLOVER PRODUCTOS Y SERVICIOS, S.L.. Calle Alicante, 8-10 28500 Arganda del Rey (MADRID). Email: lopd@cloverty.com
Email: lopd@cloverty.com

2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The User ensures that the personal data provided to the DATA CONTROLLER are true and is responsible for communicating any changes to them.

The DATA CONTROLLER informs and expressly ensures users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of personal data transfer is made, the express, informed and unequivocal consent of the Users will be requested in advance. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.

3. USAGE OF INTEREST-BASED ADVERTISING

We can make use of cookies and similar tracking technology to provide you with advertisement or other content based on your activities and browsing interests. If you wish to unsubscribe from the interest-based advertising, click here: http://www.youronlinechoices.eu/

Web Beacons: we make use of Web Beacons when we send emails through the email delivery and management platform “MailChimp” (The Rocket Science Group LLC). When emails are sent by means of this platform, a behavioural tracking can be carried out as, for example, who has opened the emails and who has clicked on the links. This allows us to measure the efficiency of our email campaigns and to improve our characteristics for specified segments of our members. For this, a 1×1 pixel GIF, also known as Web Beacons, is included in the emails we send. Web Beacons allow us to compile information about when the email has been opened, your IP address, your browser or the type of email client you represent, amongst other details. We use the data from those Web Beacons to make reports regarding how the email campaign was carried out and which actions are taken by our subscribers.  For further information about the Privacy Policy of MailChimp, click in the following link: https://mailchimp.com/legal/privacy/

MailChimp participates and has certified the fulfilment of the EU-US Privacy Shield. It is committed to submit all personal data received from the member states of the European Union (EU), depending on the Privacy Shield, to the applicable Shield Principles. For further information about the Privacy Shield Framework, visit the United States Department of Commerce Privacy Shield: https://www.privacyshield.gov/welcome

The Department of Commerce holds a list of the Privacy Shield participants, which is available in the following link: https://www.privacyshield.gov/list

4. SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the DATA CONTROLLER is complying with all the provisions of the GDPR regulations for processing the personal data for which he/she is responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The DATA CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.

 

COOKIE POLICY

1. INFORMATION ABOUT COOKIES

Due to the implementation of the Law on Information Society Services (LSSICE) modification established by the Royal Decree 13/2012, it is binding to hold the User’s express consent of all the websites that use dispensable cookies before the User starts browsing the web.

2. WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by web serves to store and recover information regarding their visitors, as well as to offer the site’s proper functioning.

Through the usage of this mechanism, the Web server can store data regarding the User, such as the website display preferences of the browser, name and password, products in which the user is interested, etc.

3. COOKIES AFFECTED BY THE REGULATION AND EXEMPT COOKIES

According to the EU directive, the cookies that require prior informed consent by the User are Analytics cookies and Advertisement and Membership cookies, with the exemption of those with a technical nature and those needed for the functioning of the site or the service delivery that has been specifically requested by the user.

4. WHAT TYPE OF COOKIES ARE THERE?

Regarding the types of cookies, there are five large groups:

  • Analytical cookies: they gather information of the site usage.
  • Social cookies: these are needed for external social networks.
  • Membership cookies: they enable the monitoring of the web visits from other sites, whereby the website establishes an affiliation contract (membership companies).
  • Advertisement and behavioural cookies: they gather information regarding the personal preferences and decisions of the User (retargeting).
  • Technical and functional cookies: these are strictly necessary for the website usage and for the service delivery that has been contracted.

5. COOKIES USED IN THIS WEBSITE

  • _icl_current_lang_js y icl_current_language: Strictly necessary technical cookie that contains the language identifier. It is cleared when the browser is closed.
  • _lang: Strictly necessary technical cookie that holds the language of the session. It is cleared when the browser is closed.
  • viewed_cookies: Strictly necessary technical cookie that contains the value on whether the installation of cookies has been accepted. It expires one year after the last update.
  • _ga: Google Analytics cookie, which sets up the unique view control feature. This cookie will be installed the first time a User visits the website by means of the browser. When the user returns to the website using the same browser, this cookie will assume the user is the same. Only when the User changes the browser will he be considered as a new User. It expires two years after the last update. For more information about the processing carried out by Google Analytics, click here.
  • _gat: This cookie is associated with Google Analytics. It is used to restrict the request speed – the restriction of the data collection on sites with a high data traffic. It expires within ten minutes.
  • _gid: This cookie is associated with Google Analytics. It is used to identify the Users. It expires within 24 hours.

6. REVOKE THE CONSENT TO INSTALL COOKIES

6.1. HOW TO DELETE COOKIES FROM YOUR BROWSER

Chrome

  1. Select the Tools icon.
  2. Click on Settings.
  3. Click on Show advanced settings.
  4. In the Privacy section, click on Content settings.
    – Clear cookies: Click on All cookies and site data and Block sites from setting any data.
  5. Click on Clear browsing data (clear Cache).
  6. Close and restart the browser.

For further information on Chrome, click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

  1. Select Tools | Internet Options.
  2. Click on General.
  3. On section Browsing History, click on Clear browsing history on exit.
  4. Select Clear files.
  5. Select Clear cookies.
  6. Click on Delete.
  7. Click on Apply.
  8. Close and restart the browser.

For further information about Internet Explorer, click here: https://support.microsoft.com/es-es/kb/278835

Firefox. Version 18

  1. Select Firefox | History | Clean Recent History.
  2. Next to Details, click on the downward arrow.
  3. Select the following checkboxes: Cookies, Cache, Active login
  4. Enter to Time range to clear in the drop-down menu and select All.
  5. Now click on Delete.
  6. Close and restart the browser.

Cookies can be accepted or rejected individually in Firefox Preferences, in the History section found in Tools > Options > Privacy.

For further information about Mozilla Firefox, click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari. Version 5.1

  1. Select the Safari icon / Edit | Restore Safari.
  2. Select the following checkboxes: Clear History, Delete all data from website.
  3. Click on Restore.
  4. Close and restart the browser.

    For further information about Safari, click here: https://support.apple.com/es-es/guide/safari/sfri11471/mac

Opera

Options – Advanced – Cookies.
Cookie settings control the manner Opera manages cookies and, therefore, its acceptance or rejection.

For further information about Opera, click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers

Refer to the documentation of the browser installed in your computer.

7. GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON

If you wish to reject the analytical cookies from Google Analytics in all browsers, so as to prevent any of your data to be sent to Google Analytics, you can download an Add-on that carries out that function on the following link:

https://tools.google.com/dlpage/gaoptout.

Services provided to third parties

Additionally, HC Clover is present on third parties’ portals and services. If you wish to know more about their privacy terms and their usage of cookies, you must refer to the policies provided on the below-mentioned sites:

 

LEGAL NOTICE

LAW ON INFORMATION SOCIETY SERVICES (LSSI)

HC CLOVER PRODUCTOS Y SERVICIOS, S.L., responsible of the website, herein after referred to as RESPONSIBLE, puts the present document at the disposal of the users, which aims to give effect to the obligations set forth in the Law 34/2002, from the 11th July, on Information Society Services and E-Commerce (LSSICE), BOE N. 166, as well as to inform all users of this website of what the terms of use are.

Any person who enters this website is accepting the role of user, committing him of herself to observe and to strictly obey the provisions stated herein, as well as to any other applicable legal provision.

HC CLOVER PRODUCTOS Y SERVICIOS, S.L. reserves the right to modify any type of information which could potentially appear on the website, without entailing any obligation to prior notice or notify the users of such obligations, since its publication on the HC CLOVER PRODUCTOS Y SERVICIOS, S.L. website is conceded to be enough.

1. IDENTIFICATION DATA

Domain name: www.cloverty.com

Trade name: Cloverty

Corporate name: HC CLOVER PRODUCTOS Y SERVICIOS, S.L.

Tax Identification Number: B85318319

Registered address: Calle Alicante 8-10 / 28500 Arganda del Rey (MADRID)

Telephone number: 918719462

Email: lopd@cloverty.com

Registered in the Registry (Mercantile/ Public): Mercantile Registry of MADRID, T 25471, F 35, S 8, H M 458884, I/A 1 (2.04.08)

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

This website, including but not limited to, its programming, edition, compilation and all other elements which are necessary for its functioning, the design, the logos, the texts and/or the graphics are property of the RESPONSIBLE or, if it were the case, to anyone holding the express license or authorization of the authors. All the content on this website is duly protected by the Intellectual and Industrial Property Policies and is also registered in the corresponding Public Registries.

Regardless of the purpose for which it was created, its total or partial reproduction, use, exploitation, distribution and commercialization requires, by all means, the RESPONSIBLE’s previous written authorization. Any unauthorized use is considered as a serious breach of the author’s Intellectual and Industrial Property Rights.

Any design, logo, text and/or graphic external to the RESPONSIBLE that could appear on the website belongs to their respective owner and it is themselves who are responsible of any potential controversy that could arise with regards to the above-mentioned material. The RESPONSIBLE expressly authorizes third parties to redirect to the website’s specific content and, in essence, to redirect to the main website: www.cloverty.com

The RESPONSIBLE acknowledges the corresponding Intellectual and Industrial Property Rights in favor of the owners. Its sole mention or appearance on the website does not imply the existence of entitlements or any responsibility associated with them, nor any support, sponsorship or recommendation by the RESPONSIBLE.

For any query with regards to the potential breach on the Intellectual and Industrial Property Rights and to any content of the website, please refer to the following email: lopd@cloverty.com

3. EXEMPTION FROM LIABILITY

The RESPONSIBLE is exempted from any type of responsibility derived from any information published in his website, as long as that information has been manipulated or introduced by an external third party.

Usage of cookies

This website uses technical cookies (small files of information that the server sends to the computer of the person accessing the site) to carry out certain functions, which are considered as essential for the proper functioning and display of the site. Nevertheless, the cookies that are used have a temporary nature, with the sole purpose of making the browsing experience more effective, and they disappear when the user session finishes. These cookies will in no case provide personal data for themselves and will not be used for the collection of such data.

Through the usage of cookies, it is also possible that the server where the web is on recognizes the browser which is being used by the user, with the sole aim of making the browsing experience simpler, allowing, for example, access to users who have previously registered to the areas, services, promotions or competitions which have exclusively been reserved for them, without having to register before every visit. They can also be used to measure the audience, traffic parameters, to control the progress and the number of entries, etc, being, in this case, technically dispensable cookies, but beneficial for the user. This website will not install dispensable cookies without the users’ previous consent.

The user is allowed to set his or her browser so as to be alerted of the reception of cookies and to prevent them from installing into his or her personal computer. Please, refer to the instructions of your browser for further information.

Linking Policy

From the website, it could be possible the you are redirected to content of websites from third parties. Taking into account that the RESPONSIBLE cannot always control the contents introduced by third parties in their corresponding websites, the RESPONSIBLE does not assume any responsibility with regards to the above-mentioned content. Anyhow, the immediate withdrawal of any content that could contravene the national or international legislation, the morals or the public security will be carried out, by informing the competent authorities of the content in question.

The RESPONSIBLE cannot be held responsible for the stored data and content, included but not limited to, in forum, chats, blog generators, comments, social networking sites or by any other means that allow third parties to publish content independently on the website of the RESPONSIBLE. However, and as established by sections 11 and 16 of the LSSICE, all users, authorities and security forces will have the third-party or moral and public order rights at their disposal, so as to actively collaborate in the withdrawal or, when applicable, the blocking of any content that could affect or contravene the national or international legislation. If the users were to consider that there is any content on the website that could be subject to this classification, they are requested to notify it immediately to the website administrator.

This website has been examined and tested for its correct functioning. Theoretically, we can guarantee its proper functioning, 365 days a year, 24 hours a day. Nonetheless, the RESPONSIBLE does not reject the possibility of certain programming errors to exist, or other errors caused by major forces, natural catastrophes, strikes or similar circumstances that makes the access to the website impossible.

IP Addresses

The website servers are able to automatically detect the IP Address and the domain name which are used by the user. An IP Address is a number which is automatically assigned to a computer when it is connected to the Internet. All this information is registered in a duly registered activity file of the server that allows the subsequent processing of the data, with the aim of obtaining only statistical measurements that makes it possible to known the number of page impressions, the number of visits to web servers, the visits order, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

For the resolution of any controversy or any other matter related to the present website or of the activities performed in it, the Spanish legislation will be applied, to which both parties expressly agree, being the closest Tribunal or Court to Arganda del Rey fully competent for the resolution of all conflicts arising or related to its use.

Cloverty

All rights reserved

  1. 1.1. December 2014